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Where’s the cable guy? Track him and see

One day in 2001, Yuval Brisker was stuck at home, expecting a cable TV technician to reach for a service shout. First he waited. soon after he waited some more. Brisker reflected that society all by the world were stuck in the same position, wasting hours without knowing when — or even whether — a service person would show up.

Original post by Technology news - Business 2.0 Magazine

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